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Visit the EMSL Analytical Storefront for access to the following features:
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Profile for EMSL Analytical -- Indianapolis, IN
 
 
Contact Information
AVERAGE RATINGS
Quality
[4.6]
Value
[4.7]
Cust. Service
[4.5]
Lab Reports
[4.3]
Overall
[4.4]
   Based on 29 reviews [ view all ]  
Address: 2001 East 52nd Street
Indianapolis, IN 46205
Telephone: 317-803-2997
Fax: 317-803-3047
Contact: Daoxin Li
Contact Email: dli@emsl.com
Website: www.emsl.com
 
     
 
Recent Reviews submit review
 
 
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557 of 978 visitors have found this review helpful
Great Service
October 14, 2005 by Pete
Laboratory EMSL Analytical
Analysis Fungal (Mold)
They have great service and great prices!
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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517 of 942 visitors have found this review helpful
EMSL
March 20, 2006 by sabarciainsp
Laboratory EMSL Analytical
Analysis Fungal (Mold)
The EMSL Labs I use are in NYC & Westmont N.J. Both labs offer excellent service, including knowledgable account managers, lab technicians and resourceful support personnel. The best thing I like about them is that if they don\'t have an answer to any of my questions, they will go out of their way to find the answer, thru their many resources.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[4]
Overall
[4]
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481 of 884 visitors have found this review helpful
EMSL
June 15, 2006 by matte
Laboratory EMSL Analytical
Analysis Asbestos, Organics
Quality & reliability, reports are of average quality with labs I have used in the past. Nothing makes it stand out.

Service is above average. Lab works well with us providing good input. Communication of results is v. good.
Quality
[3]
Value
[4]
Cust. Service
[4]
Lab Reports
[3]
Overall
[3]
Was this review helpful to you?

 
466 of 873 visitors have found this review helpful
Personal Service
June 15, 2006 by TUNA2
Laboratory EMSL Analytical
Analysis Asbestos
Sattelite location gives personal service.
I have confidence in the quality of the analysis.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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520 of 979 visitors have found this review helpful
Timely Results
October 14, 2005 by dond
Laboratory EMSL Analytical
Analysis Fungal (Mold)
I always receive timely results. EMSL Miami will always do their best to take care of any situation that arises.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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453 of 858 visitors have found this review helpful
Speed and customer service
October 08, 2007 by GENO SWICK
Laboratory EMSL Analytical
Analysis Fungal (Mold)
I find over all the lab [ Lee] has always gotten my samples out way before I expected.I had a shipping billing error and was being billed for the shipment ,when I call and got to the right person all 5 of my billing errors were taken care fast and courteous


Geno Swick CRMI,CEI
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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523 of 1022 visitors have found this review helpful
Good in working around emergencies
October 14, 2005 by Larry C
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Overall this lab is very responsive and appreciative of all types of samples submitted. They are very good in working around emergencies and providing information with just one phone call.
Quality
[4]
Value
[5]
Cust. Service
[4]
Lab Reports
[5]
Overall
[4.5]
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465 of 909 visitors have found this review helpful
EMSL - Miami - Good and reliable
May 28, 2005 by FlaCIHIT
Laboratory EMSL Analytical
Analysis Bacterial, Fungal (Mold)
I have found the local (Miami) EMSL to be very good and reliable. They have always made arrangements to analyze samples at night and on weekends as needed, including for 3-hour AOC analysis.
Quality
[4]
Value
[4]
Cust. Service
[4]
Lab Reports
[4]
Overall
[4]
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498 of 974 visitors have found this review helpful
Customer Service Oriented
June 16, 2006 by df
Laboratory EMSL Analytical
Analysis Fungal (Mold), Organics
Lab is very customer service oriented. Personnel is very willing to answer questions and assist in obtaining the appropriate sampling materials & methods.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
Was this review helpful to you?

 
434 of 857 visitors have found this review helpful
EMSL
April 06, 2006 by susan
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Can't say enough good things about this lab.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
Was this review helpful to you?

 
490 of 976 visitors have found this review helpful
EMSL
October 13, 2005 by oz
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Excellent customer service. Excellent response to questions.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
Was this review helpful to you?

 
377 of 752 visitors have found this review helpful
Personalized Service
June 16, 2006 by rayne
Laboratory EMSL Analytical
Analysis Fungal (Mold)
The personalized service is great- they seem to always be available to me. They are accredited.

Their pricing and TAT are competitive. I'd like to see more customized report options in the future.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[4]
Overall
[4]
Was this review helpful to you?

 
353 of 712 visitors have found this review helpful
EMSL
June 15, 2006 by rick
Laboratory EMSL Analytical
Analysis Asbestos, Lead
Performed analysis in a timely manner with quality results.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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344 of 708 visitors have found this review helpful
Friendly and helpful
October 14, 2005 by Mission Technologies
Laboratory EMSL Analytical
Analysis Fungal (Mold)
I find them to be friendly and helpful. The service is always good and response is agreed or sooner. Technical advice is available as needed and when needed. I am very happy with EMSL.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[4]
Overall
[4.8]
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414 of 856 visitors have found this review helpful
Fungal, lead, asbestos
September 25, 2005 by rw@mchsi.com
Laboratory EMSL Analytical
Analysis Asbestos, Fungal (Mold), Lead
We have used this lab for several projects. I had questions about the results and was personally called by the lab director. Outstanding customer service, responsive, good value, email reports results.
Quality
[4]
Value
[4]
Cust. Service
[5]
Lab Reports
[4]
Overall
[4.3]
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392 of 811 visitors have found this review helpful
Very Responsive
October 13, 2005 by johnboy
Laboratory EMSL Analytical
Analysis Fungal (Mold)
This laboratory is very responsive to our requests. As Micro5 and other new technologies have been developed, they have updated us. E-mail of results in Adobe format is very helpful. Even though 4 day turnaround may be requested, we typically get samples faster.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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399 of 839 visitors have found this review helpful
EMSL
June 15, 2006 by muleboy
Laboratory EMSL Analytical
Analysis Lead
Have had problems with missing data on reports. Great price, especially if you are not in a hurry.
Quality
[4]
Value
[5]
Cust. Service
[4]
Lab Reports
[3]
Overall
[3]
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409 of 861 visitors have found this review helpful
EMSL
October 13, 2005 by allan
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Very nice people and knowledgeable.
Quality
[4]
Value
[5]
Cust. Service
[5]
Lab Reports
[4]
Overall
[4.5]
Was this review helpful to you?

 
413 of 871 visitors have found this review helpful
EMSL
October 14, 2005 by Brian
Laboratory EMSL Analytical
Analysis Fungal (Mold)
I have had no problems w/ EMSL at all. They are also within driving distance.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
Was this review helpful to you?

 
400 of 847 visitors have found this review helpful
EMSL
June 16, 2006 by nick
Laboratory EMSL Analytical
Analysis Asbestos, Fungal (Mold)
Lab charges very high shipping prices for their free media.

Lab has said they will ship media on a rush and arrives too late.
Quality
[4]
Value
[4]
Cust. Service
[3]
Lab Reports
[4]
Overall
[4]
Was this review helpful to you?

 
394 of 837 visitors have found this review helpful
EMSL
October 13, 2005 by jaystake
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Very good customer service.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
Was this review helpful to you?

 
364 of 789 visitors have found this review helpful
Knowledgeable
October 13, 2005 by no
Laboratory EMSL Analytical
Analysis Fungal (Mold)
EMSL does a good job of providing quick, accurate knowledgeable background info. Can call and discuss results and talk to an expert in the field of testing services provided.
Quality
[4]
Value
[4]
Cust. Service
[4]
Lab Reports
[5]
Overall
[4.3]
Was this review helpful to you?

 
342 of 748 visitors have found this review helpful
Helpful
May 21, 2006 by Linda
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Very helpful and responsive.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
Was this review helpful to you?

 
361 of 793 visitors have found this review helpful
EMSL
June 16, 2006 by mail
Laboratory EMSL Analytical
Analysis Fungal (Mold)
Use EMSL for all kinds of microbiology. Drop off location in NYC is convenient. Multiple turnaround times are convenient. Still uncertain about report format. Like the fact that the lab calls whenever they have questions on what it is I want.
Quality
[4]
Value
[4]
Cust. Service
[4]
Lab Reports
[3]
Overall
[3]
Was this review helpful to you?

 
331 of 729 visitors have found this review helpful
EMSL
June 16, 2006 by fred.mlakar
Laboratory EMSL Analytical
Analysis Organics
I used Health Science Associates, which was acquired by EMSL. So my comments are mostly applicable to the former HSA lab.

Major advantage has been proximity to my employees.
Quality
[4]
Value
[4]
Cust. Service
[4]
Lab Reports
[4]
Overall
[4]
Was this review helpful to you?

 
346 of 788 visitors have found this review helpful
Great Customer Service
May 31, 2006 by benmaradkel
Laboratory EMSL Analytical
Analysis Asbestos, Lead
They have great customer service. TAT is great. Data package format is great- electronic deliverables.
Quality
[4]
Value
[4]
Cust. Service
[4]
Lab Reports
[4]
Overall
[4]
Was this review helpful to you?

 
347 of 796 visitors have found this review helpful
EMSL
June 15, 2006 by halet
Laboratory EMSL Analytical
Analysis Fungal (Mold), Organics
Will promise anything but does not always deliver. Does not always deliver media on a timely basis.

Technical assistance very good. Reports do not clearly show results.

They do return results on a timely basis.
Quality
[4]
Value
[3]
Cust. Service
[1]
Lab Reports
[3]
Overall
[3]
Was this review helpful to you?

 
356 of 818 visitors have found this review helpful
Definately one of the best labs in the country.
October 17, 2005 by PJFrye
Laboratory EMSL Analytical
Analysis Allergen, Asbestos, Bacterial, Fungal (Mold), Lead, Metals, Organics, Particulate, Silica
I have been using EMSL for six years now for various analytical support services. They consistantly provide accurate data in a timely manner at a competitive price. EMSL's great staff and fast turnarounds keep me ahead of my competition.
Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[5]
Overall
[5]
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Great Customer Service and TAT
February 07, 2008 by
Laboratory EMSL Analytical
Analysis Asbestos, Fungal (Mold)
I've been in situations where I need a immediate TAT on Mold and was given the red carpet with service and product. Have been using this company for years and I don't plan on going anywhere else in the meantime. Report formats could use improvement though. -John C. Miami

Quality
[5]
Value
[5]
Cust. Service
[5]
Lab Reports
[3]
Overall
[3]
Was this review helpful to you?

 
 
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