| 122 of 255 visitors have found this review helpful |
| Aerotech Phoenix |
| September 02, 2005 by Russell (Rusty) Vaughn |
 |
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold), Particulate, Radon |
|
| I use Aerotech for all of my analysis needs; particulates, fungal and radon measurement. When I call my rep at Aerotech, I get immediate and personal service. This lab has bailed me out of some tricky circumstances. They make paperwork and shipping very easy. I like their costs. I appreciate the availability of rental equipment and supplies.
I have no reason to use other laboratories. |
|
| Quality |
 | [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
  |
|
| 122 of 255 visitors have found this review helpful |
| Best I've Seen |
| October 14, 2005 by slevy07 |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| I have tried at least a half a dozen labs. EM Lab's customer service, support and reports are top notch in this industry. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 131 of 275 visitors have found this review helpful |
| Environmental Microbiology Lab |
| October 13, 2005 by johnriera |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| Courteous, professional, accurate, easy reading report. I highly appreciate their statistical data. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 130 of 275 visitors have found this review helpful |
| Reports are a cut above |
| October 13, 2005 by mkoelle |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| Reports are a cut above. They provide all the information required by the professional but in a format that you can share with your client that they too can understand. |
|
| Quality |
| [5] |
|
| Value |
 | [4] |
|
| Cust. Service |
 | [3] |
|
| Lab Reports |
| [5] |
|
| Overall |
 | [4.3] |
|
|
Was this review helpful to you?
|
|
| 103 of 221 visitors have found this review helpful |
| First rate lab with first rate staff! |
| December 23, 2005 by ECA |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| EM Lab sets the standard for high quality reporting. They always return spore trap analysis before deadlines, and in a pinch they have even helped to accelerate getting a response to me. Their pricing seems on par with other labs. And their customer service is top notch. If I have a question about intepreting their results, I have even had the head of their mycology department call me and answer my questions directly. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.8] |
|
|
Was this review helpful to you?
|
|
| 126 of 271 visitors have found this review helpful |
| Very Happy |
| October 14, 2005 by geoffrey |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| Very happy with EM Lab |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 110 of 238 visitors have found this review helpful |
| Customer Service |
| September 14, 2005 by Allied |
|
| Laboratory |
EM Lab |
| Analysis |
Bacterial, Fungal (Mold) |
|
| Every lab put's their best foot forward in marketing customer service, but rarely do I encounter a laboratory that offers the personalized service that I recieve from EMLab. I am not a large volume client, yet I recieve client recognition on a first name basis. Their personalized service is matched by the reliability of their analyses, reporting capabilities, and efficiency. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 146 of 317 visitors have found this review helpful |
| Strongly Impressed |
| October 13, 2005 by eainc |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| Strongly impressed with legibility and clarity of lab reports. Find the reports' availability very timely by e-mail or post. Also very responsive in making sample media available. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 140 of 304 visitors have found this review helpful |
| Great Customer Service |
| October 14, 2005 by ednowak |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| Great customer service. Available for information and updates. Great website. |
|
| Quality |
| [4] |
|
| Value |
| [4] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.3] |
|
|
Was this review helpful to you?
|
|
| 110 of 239 visitors have found this review helpful |
| LIKE WORKING WITH FRIENDS |
| November 02, 2005 by Spencer Hampy |
|
| Laboratory |
EM Lab |
| Analysis |
Allergen, Asbestos, Fungal (Mold) |
|
| EMLAB'S BEEN A GREAT HELP TO ME FROM WHEN I FIRST STARTED OUT TILL NOW. THEY ARE A GREAT GROUP OF PEOPLE, VERY THOROUGH AND PROFESSIONAL, BUT WITH A PERSONAL TOUCH. THEY GO BEYOND THE CALL OF DUTY SO MANY TIMES TO HELP ME OUT WITH INTERPRETING THE DATA OR METHODOLOGY. THEY MAKE ME LOOK GOOD TO MY CUSTOMERS WHEN I SAY I'LL HAVE MY LAB TAKE A SECOND LOOK AT THAT OR WHEN THEY SEND OUT DATA IN A FORMAT THAT APPEALS TO MY CUSTOMER'S WAY OF THINKING. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 138 of 300 visitors have found this review helpful |
| Great Customer Service |
| August 30, 2005 by pieplows |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Allergen, Bacterial, Fungal (Mold) |
|
| Great customer service and speedy turn around on reports |
|
| Quality |
| [4] |
|
| Value |
| [4] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.3] |
|
|
Was this review helpful to you?
|
|
| 143 of 313 visitors have found this review helpful |
| Efficient, professional and always on time |
| October 13, 2005 by robert |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| Efficient, professional and always on time- quick turnaround and responsive. Customer service at times is lacking, but an overal good experience to work with. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.8] |
|
|
Was this review helpful to you?
|
|
| 144 of 317 visitors have found this review helpful |
| Available for questions |
| October 14, 2005 by Dave Hisei |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| They are available for questions and offer free fed ex shipping. 15.00/test - no rush. |
|
| Quality |
| [4] |
|
| Value |
| [4] |
|
| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.3] |
|
|
Was this review helpful to you?
|
|
| 119 of 263 visitors have found this review helpful |
| Comprehensive Reports |
| October 14, 2005 by patsy |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| Very comprehensive reports. Love the bar graphs. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 167 of 370 visitors have found this review helpful |
| MOLD RESULTS,SUPPLIES,CUSTOMER SERVICE |
| September 02, 2005 by GENO SWICK |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| It is hard to put into words,or count the times areo-tech has helped my company with information fast results,and a felling that each client is very important,and the special attention I have gotten from Ben,Jody who got his heart right ,and Randy not to mention to people who answer their phones.Each month we all get e-mail from other labs there is no way I could even think about changing. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 113 of 251 visitors have found this review helpful |
| Indoor Air Services, Inc |
| September 11, 2005 by Arlene Van Dyke |
|
| Laboratory |
EM Lab |
| Analysis |
Allergen, Bacterial, Fungal (Mold) |
|
| We started using this lab at a request from our customers and have never regretted it. We have always had good feedback from our customers with the information included in their reports and the accessibility of their databases online. Their customer service is incredible and if they cannot answer your question immediately they will find out the answer and get back with you usually on the same day. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 95 of 213 visitors have found this review helpful |
| Highest Quality |
| June 15, 2006 by TUNA2 |
|
| Laboratory |
Aerotech P&K |
| Analysis |
Fungal (Mold) |
|
| This is where I send samples when I want "highest quality". |
|
| Quality |
| [5] |
|
| Value |
| [4] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 109 of 245 visitors have found this review helpful |
| Exceeded my expectations |
| October 13, 2005 by chiefinspector |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| Lab service has exceeded my expectations. They notify me on receipt of sample and the report is sent to me with the quickest turnaround time of any lab I have used. They constantly contact me to make sure I'm satisfied with their service, asking the question about how they may improve.
They are a terrific company. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.8] |
|
|
Was this review helpful to you?
|
|
| 148 of 334 visitors have found this review helpful |
| Aerotech-Arizona |
| October 13, 2005 by tom |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| Wish it was closer- I guess it is- now in Miami- very professional and timely. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 140 of 317 visitors have found this review helpful |
| Added benefits |
| June 22, 2005 by lynn |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| EM Lab's customer service has been phenomenal. The ability to access past reports on their website, build graphs from the data, and view the data in different formats has been very helpful. In addition, they provide outdoor air concentration statistics of your area that become very helpful if you live in an area where often the outdoor counts are near zero in the winter. We've also been able to use their satellite office microscopists on job sites in order to work efficiently when time is of the essence for our customers. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 150 of 340 visitors have found this review helpful |
| Aerotech/ PK |
| October 13, 2005 by asapmold |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| Aerotech/ PK- good for beginners- user friendly/ readable reports. Difficult for website access = firewalls and passwords.
vs.
ProLab= scare tactics are not professional
vs.
EMSL- good new promotions |
|
| Quality |
| [4] |
|
| Value |
| [4] |
|
| Cust. Service |
| [3] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [3.8] |
|
|
Was this review helpful to you?
|
|
| 108 of 245 visitors have found this review helpful |
| Very Helpful |
| October 14, 2005 by jjriera |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| The people at emlab are very helpful, nice and happy people. The turn around time is great and I don't see my self using another lab. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 111 of 252 visitors have found this review helpful |
| Aerotech- Phoenix |
| October 14, 2005 by op4 |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| In general this has been a good lab to work with. TAT and receipt of final analytical and invoicing have generally always been on time. Cost has not been a concern. Areas that they fall short is in identifying the individual analysts completing the work and identifying project names and project #'s on all assoc. reports. It seems as though you can never speak with the analyst. Nothing spectacular about Aerotech just consistent TAT and acceptable customer service. |
|
| Quality |
| [3] |
|
| Value |
| [3] |
|
| Cust. Service |
| [3] |
|
| Lab Reports |
| [3] |
|
| Overall |
| [3] |
|
|
Was this review helpful to you?
|
|
| 101 of 230 visitors have found this review helpful |
| Reliable |
| February 15, 2006 by Jan Masek |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| I have had a chance to compare on the same projects their results on sequential tests over weeks and they had reliable and more complete data than a competitor who presented a less complete picture and results that were so different that even the client did not deem the competitor as credible. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 118 of 269 visitors have found this review helpful |
| EMLab- San Bruno, CA |
| October 14, 2005 by laurariera |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| The reports are clear and complete. Questions are always answered quickly.
Three people look at each and every sample, so I'm confident of accurate results.
Billing is also accurate.
Their website is invaluable and used by me daily. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 123 of 284 visitors have found this review helpful |
| EM Lab |
| October 14, 2005 by robertk |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| I like the people and their attitudes. Sometimes they take much longer than I like. |
|
| Quality |
| [4] |
|
| Value |
| [4] |
|
| Cust. Service |
 | [2] |
|
| Lab Reports |
| [2] |
|
| Overall |
| [3] |
|
|
Was this review helpful to you?
|
|
| 150 of 347 visitors have found this review helpful |
| Very Dependable |
| October 13, 2005 by treas |
|
| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
|
| Have used this lab for the past 5 years. Very dependable and good customer service. Excellent data bases on their web site. Generally, all mold identified on reports (versus some labs that note 25-50% unknown). |
|
| Quality |
| [5] |
|
| Value |
| [4] |
|
| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.8] |
|
|
Was this review helpful to you?
|
|
| 101 of 236 visitors have found this review helpful |
| EM Labs |
| October 13, 2005 by dan |
|
| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
|
| Customer service is excellent. Reports are easy to read. Quick turn-around time. |
|
| Quality |
| [5] |
</ | |
