| 517 of 991 visitors have found this review helpful |
| Best I've Seen |
| October 14, 2005 by slevy07 |
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| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
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| I have tried at least a half a dozen labs. EM Lab's customer service, support and reports are top notch in this industry. |
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| Quality |
 | [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
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| 471 of 904 visitors have found this review helpful |
| Customer Service |
| September 14, 2005 by Allied |
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| Laboratory |
EM Lab |
| Analysis |
Bacterial, Fungal (Mold) |
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| Every lab put's their best foot forward in marketing customer service, but rarely do I encounter a laboratory that offers the personalized service that I recieve from EMLab. I am not a large volume client, yet I recieve client recognition on a first name basis. Their personalized service is matched by the reliability of their analyses, reporting capabilities, and efficiency. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
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| 506 of 972 visitors have found this review helpful |
| Indoor Air Services, Inc |
| September 11, 2005 by Arlene Van Dyke |
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| Laboratory |
EM Lab |
| Analysis |
Allergen, Bacterial, Fungal (Mold) |
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| We started using this lab at a request from our customers and have never regretted it. We have always had good feedback from our customers with the information included in their reports and the accessibility of their databases online. Their customer service is incredible and if they cannot answer your question immediately they will find out the answer and get back with you usually on the same day. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
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| 519 of 1005 visitors have found this review helpful |
| LIKE WORKING WITH FRIENDS |
| November 02, 2005 by Spencer Hampy |
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| Laboratory |
EM Lab |
| Analysis |
Allergen, Asbestos, Fungal (Mold) |
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| EMLAB'S BEEN A GREAT HELP TO ME FROM WHEN I FIRST STARTED OUT TILL NOW. THEY ARE A GREAT GROUP OF PEOPLE, VERY THOROUGH AND PROFESSIONAL, BUT WITH A PERSONAL TOUCH. THEY GO BEYOND THE CALL OF DUTY SO MANY TIMES TO HELP ME OUT WITH INTERPRETING THE DATA OR METHODOLOGY. THEY MAKE ME LOOK GOOD TO MY CUSTOMERS WHEN I SAY I'LL HAVE MY LAB TAKE A SECOND LOOK AT THAT OR WHEN THEY SEND OUT DATA IN A FORMAT THAT APPEALS TO MY CUSTOMER'S WAY OF THINKING. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
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| 523 of 1021 visitors have found this review helpful |
| Reports are a cut above |
| October 13, 2005 by mkoelle |
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| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
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| Reports are a cut above. They provide all the information required by the professional but in a format that you can share with your client that they too can understand. |
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| Quality |
| [5] |
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| Value |
 | [4] |
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| Cust. Service |
 | [3] |
|
| Lab Reports |
| [5] |
|
| Overall |
 | [4.3] |
|
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| 480 of 945 visitors have found this review helpful |
| Mold sample analysis |
| February 02, 2006 by tonyeldon |
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| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
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| I've used EMLab exclusively for nearly three years on nearly 100 projects. I believe that their analysis of data is top notch, their report format is very clear and professional, the credentials of the principals is unassailable, and their customer service is outstanding. The small difference in price between EMLab and smaller labs is, in my view, completely irrelevent, given the high stakes involved and the potential for litigation. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
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| 537 of 1060 visitors have found this review helpful |
| Efficient, professional and always on time |
| October 13, 2005 by robert |
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| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
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| Efficient, professional and always on time- quick turnaround and responsive. Customer service at times is lacking, but an overal good experience to work with. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.8] |
|
|
Was this review helpful to you?
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| 538 of 1065 visitors have found this review helpful |
| Great Customer Service |
| October 14, 2005 by ednowak |
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| Laboratory |
Aerotech P&K (Aerotech Laboratories, Inc.) |
| Analysis |
Fungal (Mold) |
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| Great customer service. Available for information and updates. Great website. |
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| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.3] |
|
|
Was this review helpful to you?
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| 488 of 967 visitors have found this review helpful |
| Environmental Microbiology Lab |
| October 13, 2005 by johnriera |
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| Laboratory |
EM Lab |
| Analysis |
Fungal (Mold) |
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| Courteous, professional, accurate, easy reading report. I highly appreciate their statistical data. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
|
| Quality |
| [5] |
|
| Value |
| [5] |
|
| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.8] |
|
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Was this review helpful to you?
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