| 471 of 826 visitors have found this review helpful |
| Great Service |
| October 14, 2005 by Pete |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| They have great service and great prices! |
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| Quality |
 | [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
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| 430 of 791 visitors have found this review helpful |
| EMSL |
| March 20, 2006 by sabarciainsp |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| The EMSL Labs I use are in NYC & Westmont N.J. Both labs offer excellent service, including knowledgable account managers, lab technicians and resourceful support personnel. The best thing I like about them is that if they don\'t have an answer to any of my questions, they will go out of their way to find the answer, thru their many resources. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
 | [4] |
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| Overall |
| [4] |
|
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| 398 of 745 visitors have found this review helpful |
| Personal Service |
| June 15, 2006 by TUNA2 |
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| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos |
|
Sattelite location gives personal service.
I have confidence in the quality of the analysis. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
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| 381 of 718 visitors have found this review helpful |
| EMSL |
| June 15, 2006 by matte |
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| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos, Organics |
|
Quality & reliability, reports are of average quality with labs I have used in the past. Nothing makes it stand out.
Service is above average. Lab works well with us providing good input. Communication of results is v. good. |
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| Quality |
 | [3] |
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| Value |
| [4] |
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| Cust. Service |
| [4] |
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| Lab Reports |
| [3] |
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| Overall |
| [3] |
|
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| 366 of 691 visitors have found this review helpful |
| Speed and customer service |
| October 08, 2007 by GENO SWICK |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
I find over all the lab [ Lee] has always gotten my samples out way before I expected.I had a shipping billing error and was being billed for the shipment ,when I call and got to the right person all 5 of my billing errors were taken care fast and courteous
Geno Swick CRMI,CEI |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
| [5] |
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| Overall |
| [5] |
|
|
Was this review helpful to you?
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|
| 428 of 823 visitors have found this review helpful |
| Timely Results |
| October 14, 2005 by dond |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| I always receive timely results. EMSL Miami will always do their best to take care of any situation that arises. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
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| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
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|
| 439 of 861 visitors have found this review helpful |
| Good in working around emergencies |
| October 14, 2005 by Larry C |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Overall this lab is very responsive and appreciative of all types of samples submitted. They are very good in working around emergencies and providing information with just one phone call. |
|
| Quality |
| [4] |
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| Value |
| [5] |
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| Cust. Service |
| [4] |
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| Lab Reports |
| [5] |
|
| Overall |
 | [4.5] |
|
|
Was this review helpful to you?
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|
| 423 of 831 visitors have found this review helpful |
| Customer Service Oriented |
| June 16, 2006 by df |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold), Organics |
|
| Lab is very customer service oriented. Personnel is very willing to answer questions and assist in obtaining the appropriate sampling materials & methods. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
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|
| 385 of 769 visitors have found this review helpful |
| EMSL - Miami - Good and reliable |
| May 28, 2005 by FlaCIHIT |
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| Laboratory |
EMSL Analytical |
| Analysis |
Bacterial, Fungal (Mold) |
|
| I have found the local (Miami) EMSL to be very good and reliable. They have always made arrangements to analyze samples at night and on weekends as needed, including for 3-hour AOC analysis. |
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| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [4] |
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| Lab Reports |
| [4] |
|
| Overall |
| [4] |
|
|
Was this review helpful to you?
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|
| 359 of 720 visitors have found this review helpful |
| EMSL |
| April 06, 2006 by susan |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Can't say enough good things about this lab. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 422 of 857 visitors have found this review helpful |
| EMSL |
| October 13, 2005 by oz |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Excellent customer service. Excellent response to questions. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
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|
| 304 of 619 visitors have found this review helpful |
| Personalized Service |
| June 16, 2006 by rayne |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
The personalized service is great- they seem to always be available to me. They are accredited.
Their pricing and TAT are competitive. I'd like to see more customized report options in the future. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4] |
|
|
Was this review helpful to you?
|
|
| 283 of 592 visitors have found this review helpful |
| EMSL |
| June 15, 2006 by rick |
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| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos, Lead |
|
| Performed analysis in a timely manner with quality results. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 317 of 671 visitors have found this review helpful |
| Very Responsive |
| October 13, 2005 by johnboy |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| This laboratory is very responsive to our requests. As Micro5 and other new technologies have been developed, they have updated us. E-mail of results in Adobe format is very helpful.
Even though 4 day turnaround may be requested, we typically get samples faster. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 335 of 713 visitors have found this review helpful |
| EMSL |
| October 13, 2005 by allan |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Very nice people and knowledgeable. |
|
| Quality |
| [4] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.5] |
|
|
Was this review helpful to you?
|
|
| 277 of 593 visitors have found this review helpful |
| Friendly and helpful |
| October 14, 2005 by Mission Technologies |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| I find them to be friendly and helpful. The service is always good and response is agreed or sooner. Technical advice is available as needed and when needed. I am very happy with EMSL. |
|
| Quality |
| [5] |
|
| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.8] |
|
|
Was this review helpful to you?
|
|
| 338 of 725 visitors have found this review helpful |
| Fungal, lead, asbestos |
| September 25, 2005 by rw@mchsi.com |
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| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos, Fungal (Mold), Lead |
|
| We have used this lab for several projects. I had questions about the results and was personally called by the lab director. Outstanding customer service, responsive, good value, email reports results. |
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| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4.3] |
|
|
Was this review helpful to you?
|
|
| 337 of 726 visitors have found this review helpful |
| EMSL |
| October 14, 2005 by Brian |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| I have had no problems w/ EMSL at all. They are also within driving distance. |
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 327 of 713 visitors have found this review helpful |
| EMSL |
| October 13, 2005 by jaystake |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Very good customer service. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 318 of 695 visitors have found this review helpful |
| EMSL |
| June 15, 2006 by muleboy |
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| Laboratory |
EMSL Analytical |
| Analysis |
Lead |
|
| Have had problems with missing data on reports. Great price, especially if you are not in a hurry. |
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| Quality |
| [4] |
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| Value |
| [5] |
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| Cust. Service |
| [4] |
|
| Lab Reports |
| [3] |
|
| Overall |
| [3] |
|
|
Was this review helpful to you?
|
|
| 322 of 706 visitors have found this review helpful |
| EMSL |
| June 16, 2006 by nick |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos, Fungal (Mold) |
|
Lab charges very high shipping prices for their free media.
Lab has said they will ship media on a rush and arrives too late. |
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| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [3] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4] |
|
|
Was this review helpful to you?
|
|
| 296 of 661 visitors have found this review helpful |
| Knowledgeable |
| October 13, 2005 by no |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| EMSL does a good job of providing quick, accurate knowledgeable background info. Can call and discuss results and talk to an expert in the field of testing services provided. |
|
| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [4] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [4.3] |
|
|
Was this review helpful to you?
|
|
| 266 of 601 visitors have found this review helpful |
| EMSL |
| June 16, 2006 by fred.mlakar |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Organics |
|
I used Health Science Associates, which was acquired by EMSL. So my comments are mostly applicable to the former HSA lab.
Major advantage has been proximity to my employees. |
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| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [4] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4] |
|
|
Was this review helpful to you?
|
|
| 287 of 653 visitors have found this review helpful |
| EMSL |
| June 16, 2006 by mail |
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| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Use EMSL for all kinds of microbiology. Drop off location in NYC is convenient. Multiple turnaround times are convenient. Still uncertain about report format. Like the fact that the lab calls whenever they have questions on what it is I want. |
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| Quality |
| [4] |
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| Value |
| [4] |
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| Cust. Service |
| [4] |
|
| Lab Reports |
| [3] |
|
| Overall |
| [3] |
|
|
Was this review helpful to you?
|
|
| 264 of 611 visitors have found this review helpful |
| Helpful |
| May 21, 2006 by Linda |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold) |
|
| Very helpful and responsive. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 298 of 699 visitors have found this review helpful |
| Definately one of the best labs in the country. |
| October 17, 2005 by PJFrye |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Allergen, Asbestos, Bacterial, Fungal (Mold), Lead, Metals, Organics, Particulate, Silica |
|
| I have been using EMSL for six years now for various analytical support services. They consistantly provide accurate data in a timely manner at a competitive price. EMSL's great staff and fast turnarounds keep me ahead of my competition. |
|
| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [5] |
|
| Overall |
| [5] |
|
|
Was this review helpful to you?
|
|
| 284 of 670 visitors have found this review helpful |
| Great Customer Service |
| May 31, 2006 by benmaradkel |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos, Lead |
|
| They have great customer service. TAT is great. Data package format is great- electronic deliverables. |
|
| Quality |
| [4] |
|
| Value |
| [4] |
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| Cust. Service |
| [4] |
|
| Lab Reports |
| [4] |
|
| Overall |
| [4] |
|
|
Was this review helpful to you?
|
|
| 283 of 671 visitors have found this review helpful |
| EMSL |
| June 15, 2006 by halet |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Fungal (Mold), Organics |
|
Will promise anything but does not always deliver. Does not always deliver media on a timely basis.
Technical assistance very good. Reports do not clearly show results.
They do return results on a timely basis. |
|
| Quality |
| [4] |
|
| Value |
| [3] |
|
| Cust. Service |
 | [1] |
|
| Lab Reports |
| [3] |
|
| Overall |
| [3] |
|
|
Was this review helpful to you?
|
|
| Great Customer Service and TAT |
| February 07, 2008 by |
|
| Laboratory |
EMSL Analytical |
| Analysis |
Asbestos, Fungal (Mold) |
|
I've been in situations where I need a immediate TAT on Mold and was given the red carpet with service and product. Have been using this company for years and I don't plan on going anywhere else in the meantime. Report formats could use improvement though. -John C. Miami
|
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| Quality |
| [5] |
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| Value |
| [5] |
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| Cust. Service |
| [5] |
|
| Lab Reports |
| [3] |
|
| Overall |
| [3] |
|
|
Was this review helpful to you?
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|
